Privacy Policy
A legal disclaimer
1. Information We Collect
When you book a stay or contact us, we collect the following information:
Personal Identifiers: Name, email address, phone number, and physical billing address.
Booking Details: Dates of stay, number of guests, and any special requests or communications.
Payment Information: Payment processing is handled securely by Square. We do not store your full credit card numbers or CVV codes on our servers.
2. How We Use Your Information
We use the information we collect to:
Process and confirm your reservations.
Send check-in instructions, house rules, and directions to the properties in Franklinton, LA.
Process payments, security deposits, and any necessary refunds.
Respond to your questions or support requests.
Comply with local Washington Parish tax requirements and legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We only share data with trusted service providers to run our business:
Wix: Our website platform and booking engine provider.
Square: Our secure payment processor.
Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or a court order from the 22nd Judicial District Court.
4. Data Security
Your security is important to us. Our website, hosted by Wix, uses SSL (Secure Sockets Layer) encryption to protect data transmitted during the booking process. Square maintains high-level PCI compliance for all financial transactions.
5. Your Rights
You have the right to:
Request a copy of the personal data we hold about you.
Request that we correct or update any inaccurate information.
Request that we delete your personal data (subject to legal or tax retention requirements).
6. Nondiscrimination Statement
In alignment with federal fair housing standards and Department of Justice guidelines, we are committed to providing a welcoming and inclusive environment. We do not discriminate based on race, color, religion, sex, disability, familial status, or national origin.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us